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October 26, 2026

AI bot demonstrates frictionless travel experience

A young entrepreneur has garnered attention in Silicon Valley with his innovative AI assistant, Instinct, which facilitates hassle-free travel bookings via text messages. Founded by 23-year-old Noah Shinn, the application can efficiently book and rebook trips through simple SMS or WhatsApp communications, eliminating the need for complex interfaces.

Instinct has captured the interest of influential venture capitalists, including Brad Gerstner, founder of Altimeter Capital. In a recent social media post, Gerstner showcased a screenshot highlighting the AI’s capability to book a hotel room seamlessly from a text request. He revealed that he and fellow venture capitalist Bill Gurley had wagered two years ago on when technology would enable such straightforward consumer AI-driven bookings, applauding Shinn’s achievement in this area.

The service is currently accessible by invitation only, operating through familiar communication platforms such as SMS and WhatsApp. Shinn emphasized its simplicity in an online statement, noting that users can interact with the AI by either texting or calling it.

Instinct’s rise has ignited enthusiasm within the venture capital sector. Industry insight from TechCrunch supports its impactful presence, noting shared excitement from figures like Jesse Middleton, who is a general partner at Flybridge Capital Partners.

Reporting based on coverage first published by skift.com.