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October 25, 2026

Professionals outperform DIY shoppers at Home Depot

Home Depot’s Professional Segment Facilitates Growth Despite Market Challenges

Pros Outpace DIY Shoppers

Home Depot’s professional customer segment continues to lead over the do-it-yourself (DIY) shoppers, showcasing positive comparables in the second quarter of the year. The strength of this segment was emphasised in a call with analysts, where Billy Bastek, Executive Vice President of Merchandising, noted particular growth in categories favoured by Pros, including portable power tools, decking, dimensional lumber, hand tools, and concrete.

Focus on Larger Projects Affected

While there is increased consumer interest in smaller home improvement projects, larger undertakings remain suppressed due to economic uncertainties and a weak housing market. Research from GlobalData suggested a mere 1.5% year-over-year increase in smaller projects within Q2, marking a shift from previous declines. Conversely, larger projects declined by over 2% in the same quarter, attributed to concerns over financing and reduced moving activity.

Investments in Pro Segment Pay Off

Home Depot has focused on investing within its Pro segment, which has traditionally outperformed DIY customer activities. A recent expansion of its Pro Xtra rewards programme includes partnerships with companies such as 7-Eleven and Tecovas. Additionally, strategic acquisitions, including those of SRS Distribution and GMS Inc., further bolster its Pro offerings.

Overall Performance Surpasses Expectations

Despite sector challenges, Home Depot surpassed its own forecasts in Q2, with total sales climbing 5.7% year-over-year to reach $47.9 billion and comparable sales rising 1.7%. Within the United States, comparables increased by 1.3%. According to GlobalData’s Managing Director Neil Saunders, while a 1.7% comparable sales growth might not appear remarkable, it represents the best growth rate for Home Depot since Q3 of 2022.

Profits and Future Outlook

The company’s finances reflected progress, with operating income up 4.3% to $6.8 billion and net income growing by 4.7% to $4.8 billion. Looking at the full year, Home Depot upheld its guidance with expectations of total sales growth between 2.5% and 4.5% and comparable sales projected to be flat to up by 2%. It also plans to achieve a gross margin of 33.1% and intends to open 15 new stores within the year.

Reporting based on coverage first published by retaildive.com.