The hospitality industry is bustling with new openings and premium offerings, but it’s the remarkable service that truly stands out in this crowded field. Colin Nagy, a marketing strategist with expertise in luxury and customer-centric experiences, shares his biannual insights on prominent places and experiences that have made a lasting impact.
Highlights of the Year
This year has been particularly busy for Nagy, filled with extensive travel which has enriched both his physical and mental notebooks. His observations, which often turn into columns, focus on projects that exhibit either daring judgement or creative innovation. Notable examples include the transformation of a prison while maintaining its historical essence, the restoration of a school to benefit its local community, an airport lounge designed for efficiency, and a regional airline that retains its unique charm.
The Evolving Art of Travel Writing
Nagy also observes a renaissance in travel writing across various platforms. New and insightful writers are emerging, delving into the nuances of the hospitality sector and contributing to a richer understanding of what truly makes a travel experience memorable. These scribes are focusing on the fine details that elevate hospitality to an art form.
Reporting based on coverage first published by skift.com.